Read
Read customer data
Look up customer records and order history.
Low risk. The agent can read but not change anything here.
Access billing system
View invoices, balances, and payment details.
Medium risk. Includes sensitive financial details.
Communicate
Send emails
Email customers, e.g. refund confirmations.
Medium risk. Messages go to real customers.
Ask for my approval each timeOff — emails send without waiting for you.
Post to social media
Publish posts on your public accounts.
High risk. Posts are public and hard to take back.
Take action
Issue refunds
Send money back to a customer.
High risk. Refunds move real money and can't be undone.
Ask for my approval each timeOn — every refund waits for your one-click yes.
Limited to refunds under $500. Larger amounts are blocked.
Delete customer records
Permanently remove a customer's data.
High risk. Deletions are permanent.
When you allow something, the agent uses it without ever seeing your passwords or keys. Changes take effect right away and are recorded in your proof.